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Shipping Policies

Your peace of mind is our top priority. We ship to all major countries and regions across the world with tracked delivery, and offer free international shipping for all orders . Please kindly note that we will deliver your order within 24 hours but only business day,if encounters a weekend, the delivery time will postponed automatically.

Such as: If you placed an order on Friday,we will ship the parcel on next Monday.

Or if you placed an order on Monday, we will ship the parcel before Wednesday.

Take a look at the following information about our shipping policy. Have questions? Reach out to us at anytime, simply by emailing "marketing@logiid.com"!

North America

U.S.A.: 8-15 Business Days

Canada: 8-15 Business Days

Oceania

New Zealand: 7-15 Business Days

Europe

Germany:8-12 Business Days
Italy: 8-12 Business Days
Spain: 8-12 Business Days
Netherlands: 7-15 Business Days
Sweden: 7-15 Business Days
Switzerland: 7-15 Business Days
Greece: 7-15 Business Days
Luxembourg: 7-15 Business Days
Poland: 7-15 Business Days
Portugal:7-15 Business Days

UK 

United kingdom:8-12days

Other Regions & Countries

Don't see your country / region listed above? Let us know at logiidkids@gmail.com. We will try our best to figure out a way for you!

Track Your Order

We offer tracked delivery for all of our orders around the world. You will receive an email with the tracking information of your order as soon as we ship out your item, and you can easily track where your shipment is right at https://www.17track.net/en.

Order Change & Cancellation

We try our best to get all orders to our customers within the fastest time possible, but unfortunately from time to time shipping delay may occur, especially during holiday seasons. While we understand that this can be frustrating, we cannot cancel or change orders that have already been shipped (tracking number available). We will sure work really hard to resolve the issue and make sure you can receive the order as soon as possible.

If you have any question or concern with your order, please do not hesitate to contact us right away at marketing@logiid.com

Don't See a "Delivered" Item?

If an item is marked "delivered" by the shipping carrier but has not yet arrived to the address provided, please contact us right away we will help you reach out to the carrier and resolve the issue. We may be able to send a replacement to you if the issue cannot be resolved. However, in this specific scenario, we may not be able to issue any refund.

Whoops! Entered the Wrong Address

Please make sure to double check your shipping address when you are filling in the shipping details. Orders that cannot be delivered due to incorrect / incomplete shipping information, will not be able to get refunded. Contact us at marketing@logiid.com right away if this happened to you. Don't worry, we will help you out!

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